Privacy Policy at SkyCrown Casino

At SkyCrown Casino, protecting your personal information is our top priority. We understand the trust you place in us, and we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and secure your data, ensuring that you have full control over your personal information when interacting with SkyCrown Casino.

Information We Collect at SkyCrown

To provide you with a smooth and enjoyable gaming experience, SkyCrown Casino collects specific information during your interactions with our platform. We believe in transparency, and we want you to understand the types of data we collect.

Personal Data

Your personal data helps us create a personalized experience and communicate effectively with you.

• Account Setup: When you create an account, we ask for personal details such as your full name, email address, and communication preferences. Financial details, such as credit card numbers, may be needed when interacting with third-party payment providers, although SkyCrown Casino does not handle these transactions directly.
• Voluntary Information: Occasionally, you may provide additional information through customer support, surveys, or while engaging with our blog. We value your feedback and use this data to improve our services.
• Device Information: Information from your device, such as IP addresses, geolocation, and unique device IDs, helps us secure your account and optimize your gaming experience.

Non-Personal Data

We also collect non-personal data to improve our platform and user experience:

• Usage Patterns: This includes details such as browser type, language preferences, and the time spent on various sections of our website.
• Activity Logs: We track in-platform activities to better understand user preferences, which allows us to enhance features and tailor content to your interests.

Why We Use Your Information

Each piece of information we collect serves a specific purpose, including:

• Personalizing and optimizing your gaming experience,
• Managing your account and providing customer support,
• Analyzing trends to improve our services,
• Keeping you updated on new features and promotions,
• Detecting and preventing fraudulent activities,
• Complying with local laws and regulatory requirements.

Data Retention and Access at SkyCrown Casino

We believe you should have control over your personal data. You can request to update or delete your personal information at any time by contacting us via email. However, certain transaction records may need to be retained as required by law.

For immediate assistance, you can also use our live chat feature available on our website.

Your Privacy Rights

As a SkyCrown Casino player, you have specific rights regarding your personal data. You may:

1. Request Access: Obtain a copy of the personal data we hold about you.
2. Update Data: Correct or update your personal information.
3. Request Deletion: In some cases, you can ask us to delete your data.
4. Withdraw Consent: If we rely on your consent to process information, you can withdraw it at any time.

To exercise these rights, please contact us via email. We will address your requests promptly, while adhering to our data retention obligations.

Security Measures at SkyCrown

SkyCrown Casino uses advanced security protocols to protect your information from unauthorized access. We implement encryption, firewalls, and regular security assessments to safeguard your data. Our commitment to privacy and security ensures that your information is handled responsibly and securely, following the highest industry standards.